In a country that sprawls for miles upon miles, from desert to rainforest, sunburnt plains to foggy mountain peaks, the road trip has become an adventure classic. We all feel its pull every now and again, but there are several things we need to think about before we burn off into the outback.

It’s important to remind ourselves how much we rely on our cars when travelling long distances on remote, lonely roads. Prior to setting off, it’s wise (and necessary) to make sure our vehicle is in tip-top condition.

Tyres

First things first: learn how to change them. It may surprise you, but many people have never changed a tyre, or at least haven’t changed one on their current vehicle. If that’s you, learn how – Eastern Tyres has a fantastic, step-by-step guide on how to change a tyre – and familiarise yourself with where the components are located. That includes the spare tyre, the jack and the wheel brace. You don’t want to be pulling the car apart looking for them in 40-degree heat or torrential rain.

If some of the components are located in areas that may be difficult to access once the car is packed full, try finding an alternative space for them. Also make sure the spare tyre is in good condition and capable of driving hundreds of kilometres to get you to the nearest garage or mechanic.

Always check your tyres before a big trip. Look for:

  • Tyre tread: worn tyres have greatly reduced grip, and in the wet none at all. Eastern Tyres has a great article on how to check your tyres’ tread.
  • Pressure: Low pressure in the tyres can lead to premature wearing, increased heat generation and unsafe driving. You can find the correct tyre pressures for your car inside the driver’s door. Sometimes the front and rear pressures will be different.
  • Tears or bulges: Tyres cop a hammering. Bulges lead to weakened walls, putting the tyre at risk of rupturing.

Always have your tyres checked by a professional. Even if they look good to the eye, they may still need a rotation or an alignment. Small things may not matter too much on a daily city commute, but defects will be amplified on long, hot days in the outback.

Book in your car

Always have your car looked over by a qualified mechanic before a big road trip, and make sure this happens at least a couple of weeks before departure date. You don’t want to have to push back your road trip because a part hasn’t arrived.

Some of the things we’ll look for:

  • Fluid levels (brakes, windscreen wiper, oil, power steering, transmission and coolant)
  • Brake pads
  • Timing belts
  • Spark plugs
  • Battery
  • Air filters
  • Hoses
  • Light bulbs

Clean Your Car

Not only will the car appreciate it, but it’s always nicer travelling in a vehicle that’s shiny and grime-free. Pay particular attention to the windscreen. Make sure the windscreen wipers are clean and the rubber isn’t worn. If it is, the wipers will begin to scratch the glass.

Make sure you also give the inside of the windscreen a good clean. Use hot water with a little detergent to remove the grease and dirt that builds up. It’s this grime that refracts the lights of oncoming vehicles right across the windscreen and makes travelling at night a nightmare.

Take a Map (a real one)

GPS and satellite navigation have changed how we travel. In a lot of ways, it’s made the journey by car safer and more relaxing. But there’s still something to be said for an old-fashioned printed map.

For one, it gives context. Australia sprawls, and a big fold out map provides a fantastic birds-eye view and helps you connect with the road and where you are. Sounds wishy-washy, but it’s true.

More importantly, though, they don’t fail. Technology is great… when it works. Those satellite navigation systems rely on communication to stay updated and uploaded, and some parts of Australia are too remote for this communication to be enabled. If you haven’t downloaded the electronic map, you could find yourself in trouble.

Familiarise yourself with your route on a fold out map so that if technology fails you, you have an infallible back-up.

Road Trip Essentials

There are several items essential for a safe trip in remote areas. Make a list and check them off as you pack the car.

  • Spare batteries
  • Torch
  • Windscreen shade
  • Tyre pressure gauge
  • Air compressor
  • Container to store extra fuel
  • Basic first aid kit
  • Extra water ++
  • Phone and charger
  • Satellite phone (necessary if you’re going particularly remote; these can be hired)

Book a Service

Feeling the road trip call? Make sure you start the journey on the right foot: with a sound, capable vehicle. Book a service with us now and have peace of mind that your car will go the distance.

When summer hits in Australia, we’re all grateful for a well-functioning car air conditioner!

It’s not only a matter of convenience, but also safety, especially for little ones. So, with summer almost upon us, it’s a good time to make sure your car air conditioner is ready to face the heat.

Keeping your air conditioner maintained during Winter

It’s worth mentioning that we recommend turning on your car air conditioner once a month at least, even in winter. The system is full of seals and hoses that can dry out and crack if used too infrequently. Ten minutes is all it needs.

Testing your air conditioner before the Summer heat kicks in

End of Winter is also a good time to make sure it’s working, in terms of both chilling the cabin adequately and not producing an unpleasant odour.

Does your air conditioner have a bad smell? It could be mouldy.

If you do detect an odious smell, it could mean mould has grown due to moisture that has not been properly evaporated. It’s unpleasant and not particularly good for your health; book in with us and we can rectify it quickly and simply.

Air conditioner not blowing cold air? It might need to be re-gassed

A re-gas of your vehicle’s air conditioner involves introducing fresh refrigerant into the system. First, we evacuate your air conditioner of all moisture and oxygen, and then introduce the new refrigerant, correctly measured, into the system, along with some lubricating oil for all the moving parts.

What do we do in a car air conditioner service?

This involves a thorough inspection of the entire system – hoses, pulleys, belts – and a check of both low and high pressures. We operate the system to make sure buttons, thermostats, blowers and the compressor clutch are all in working order, and the condenser is operating at the correct temperature.

The servicing of a car air conditioner is a specialist area and highly regulated. You should always have your car looked over by a reputable service provider. At BM Tech, we’re fully qualified and licensed by Arctick to work on every aspect of your air conditioning system.

How your car air conditioner works

It’s something we all use at one time or another, but most of us are at a loss to explain how a car air conditioner actually works. Below is a brief explanation.

Compressor

While your AC could theoretically work without one or two of the other parts, it’s toast without the compressor. The compressor is a simple engine-driven pump that compresses the refrigerant gas and pumps it into the system.

Condenser

To get that nice, chilled air you need on those hot summer days, the refrigerant gas needs to change into a liquid, which is the role of the condenser. In most cases, a car’s condenser is located in front of the radiator, where it is cooled by the strong airflow created by a vehicle in motion.

Reservoir

The reservoir receives the now liquified refrigerant and filters any impurities within it. Without the reservoir, debris and moisture will clog the system in no time and lead to blockages and ruptures.

Accumulator (orifice tube)/thermal expansion valve

From the condenser, the refrigerant liquid is transported through to either the accumulator (also known as the orifice tube) or the thermal expansion valve, depending on your vehicle. They vary in their method but perform the same function: they allow small amounts of liquid to enter the evaporator where they are quickly evaporated. This prevents moisture from escaping the evaporator and causing havoc in the system.

Evaporator

The evaporator is basically a box located under the dashboard. Filtered air is forced over the cooled refrigerant contained within it by a blower, and then travels through ducts and vents, into the cabin of your car, keeping you nice and cool while pedestrians melt on the footpath.

What Is It?

It’s called Pre-Paid Service and it’s what BMW and other car manufacturers are now offering their customers when buying new cars. It’s quite common these days when buying a new car that the servicing costs are included in the price of the car.  Well I won’t hide the fact that this is certainly a threat to our business because a large portion of the cars we work on are less than three years old and still under warranty, so it makes sense that Pre-Paid Servicing is bad for our business.

Of course I’m all for people getting a better deal and saving money where they can, but what I want to make sure is that the public are making an informed decision and not falling for any hype or misconceptions, or worse still, paying more than they should. Pre-Paid servicing is simply that; service (and some repairs), paid upfront for the next three to five years. 

Is It Free?

Is anything really free? Not really.  When I bought my BMW X3, I asked the salesman if there was any servicing in the deal, he indicated that there was that option but I would have had to pay for it, so it wasn’t free at all!  In fact, we negotiated and I paid about $1500 less for the car because we bought it without the servicing included!  The worst part was that if I didn’t mention it, he would’ve just sold me the car with the service plan, with total disregard to my personal circumstances (more about that below).

How Do We Get It?

These BMW Pre-Paid service plans are called Service Inclusive packages.  To be eligible the cars need to be brand new or less than 12 months old and not had any services yet.  These plans also begin from the date of the first registration.

Are there Any Advantages or Disadvantages?

I thought the only way I could benefit is if the cost of the Pre-Paid Service plan would be less than if I was to pay for the servicing normally, so I did a ton of research and discovered a lot about this new concept.

I suppose the biggest advantage is that the Pre-Paid Service amount could be packaged in the price of the car and included in the finance payments and that sounds pretty convenient, but then I thought about it and came up with the conclusion that if I included the Pre-Paid Service through the purchase of the car, I’m also going to be paying interest on the service component, which is not good.

A big disadvantage is that you cannot get your money back if you have to sell the car or if it gets written off before the contract expires, however it is transferable to the new owner.

My calculations discovered that if you were to travel an average amount of kilometers per week and wanted to take the car back to the dealer for service, you could actually be better off under one of these plans compared to paying the normal dealer prices, which is a good thing. 

 

“if I didn’t mention it, he would’ve just sold me the car with the service plan, with total disregard to my personal circumstances”

One advantage to pre-paying would be that the prices are locked into today’s prices and shielded from future price rises.

On the other hand, I also discovered that if you were to take your car to an independent service centre like BM Tech, in most cases and depending on which plan you have, and the amount of kilometers you travel per week, you would come out spending less than if you pre-paid for a service plan from the dealer!

BM Tech could therefore be a viable, cost saving option – especially since we service all of our cars by the book and using original parts, meaning that there wouldn’t be any difference in quality.

What Are The Different Plans Available?

There are two levels of Service Inclusive plans: BASIC and PLUS, some cover 60,000 kms and some cover 80,000 kms.  They also come in a choice of 3 or 5 years. Depending on the model, prices start at $1495 and can go up over $4000.

The BASIC Plan covers all levels of servicing as indicated on the Condition Based Service (CBS) computer, but excludes brakes, clutch and wiper rubbers. This plan includes, scheduled Oil Services, Vehicle Checks, Brake Fluid changes, Spark Plugs, Micro-filters as well as Air Filters. It’s also important to note that BMW service intervals are every 25,000 – 30,000 kms, so if you are after an “in-between” oil change, then you would have to pay extra for that!

The PLUS Plan includes everything as in the Basic plan but also includes brake pads and discs, and wiper rubbers (wiper rubbers only with an oil change), and would you believe a worn clutch! 

Another little quirk which will definitely go against the Pre-Paid Plans is that the PLUS plans seem to be priced on the assumption that the brake discs or rotors will always need to be replaced when the pads are due; as many of you already know, this is not always the case!  If you pay for a PLUS plan but it turns out that discs are not required on your car during the plan period, then you will almost certainly end up paying significantly more with the Pre-Paid Plan than if you serviced it with BM Tech; it really is a gamble sometimes!

Driving Different Distances Per Year Makes A Big Difference.

I have created a table based on the new and popular 2018 BMW X3 30i G01.  It shows the different Pre-Paid Service plans and I’ve compared them to two driving distances, 100 kms per week and 380 kms per week to show the differences.  Our (BM Tech) customers, who mainly reside in the Melbourne metropolitan area, usually travel an average of 100 to 150 kms per week. This guide indicates how much you would save or lose if you were to take your car to BM Tech for service compared to purchasing or rather buying a car with a Pre-Paid Service plan from a dealer.

How Do I Know When The Services Are Due?

Assuming you drive your car sensibly, Oil Services on BMWs and Minis are usually required at around 25,000 to 30,000 kms (this is way too long but that’s another story), and brakes are normally replaced at around 40,000 – 50,000 kms, so my calculations are based on these assumptions.  Time based services like Vehicle Checks and Brake Fluid flushes are performed every 12 and 24 months respectively.

My calculations are also based on when the services are normally or likely to be due.  This is not an exact science because the BMW Condition Based Service (CBS) computer uses sensors to monitor the condition of the worn parts to ascertain the extent to which servicing is necessary. 

What About Normal CPI Increases?

It’s important to note that the BM Tech service costs also take into account estimated CPI increases each of 2.5% PA, but actual increases could of course be more or less than this.

The Results Are In.

As you can see, my calculations have indicated that if you drive less than the average kilometers per week, then you would be better off not having a Pre-Paid service plan. Buying the car for a cheaper price by not paying for the Pre-Paid plan, and having BM Tech service it, you would be financially better off over the 3-5 years. If this sort of usage matches how you use your car, BM Tech is likely to be a winner.

However, if you were to drive more than 200 kms per week, then the Pre-Paid service plan would be a good option.  The table highlights the fact that the more kilometers you travel per year, the more likely you are to get value out of a Pre-Paid Plan.

 

“if you were to travel the average or less kilometers per week, then BM Tech would be a good choice”

In Summary.

To summarise, I suppose I have to admit that these plans are kind of okay if you intend to travel lots of kilometers, but then again, if you were to travel less than the average kilometers per week, then BM Tech would be a good choice.  If you intend to only ever have your car serviced at the dealer, a Pre-Paid plan is worth considering.

What I find very interesting is that the Pre-Paid Plans don’t seem to be too cost effective for cars which travel below the normal average kilometers, which makes me think that the manufacturer has carefully designed and calculated the price of the plans to ensure that they are not unduly disadvantaged!

It’s also important to note, that if you were wanting to have that ever important, “In-Between Oil Service” carried out, then you would need to pay for it. This is because these, “out-of-routine” services are not part of the contract plan. My advice would be to seriously consider changing the oil more often regardless if the car has a service plan or not; it’s better for the engine and better for maintaining resale values!

So What’s Best For Me?

My thoughts, based on my research and calculations, would be to keep your money in the bank, let it earn interest (or pay down some of your mortgage) and then pay for your servicing maintenance as-you-go – you’ll more likely be better off financially, but then again I am biased!

 

A few tips when buying a new BMW, Mini or any other brand which offers Pre-Paid Servicing:

  1. Work out how many kilometers you normally drive per year. If you drive less than 200 to 250 kms per week then you have good reasons to negotiate (read on).
  2. Negotiate the best price you can first.
  3. Then, ask the salesperson how much would they would take off the price if you didn’t want the Pre-Paid Service plan. If they tell you that you can only buy the car with the plan, then walk away, because they are probably not being totally honest with you.
  4. When they agree to sell you the car without the service plan, don’t accept anything less than a $1250 discount.
  5. If the salesperson asks why would you ever buy the car without the service costs included, tell them, “why would I pay for something which I won’t use!”

If you would like more information or would like to see my calculations in detail, then please don’t hesitate to come into one of our branches. We would be more than happy to discuss the advantages and pitfalls of Pre-Paid plans with you.

What do I do when I need new tyres?

First, take down some notes.

Find out the size of the tyre and the brand. This is best done by looking at the numbers on the side of the tyre. Look for a group of three specific numbers, like 195/55R16, then check the brand, like Continental, Michelin, Pirelli etc.

Tip: Check the driver’s side tyres as the numbers won’t be worn out by the constant rubbing against the kerb when parking.

How much should I pay for tyres?

Like anything in life, you pay extra for quality and tyres are no different. The size of the tyre will also determine the price, the bigger the tyre, the more expensive it is.

If you use the example of a 195/55R16 tyre, which is a typical size, a good quality tyre will cost around $150 to $200 each.

If you want a premium tyre, like Michelin, Bridgestone, Pirelli or Continental, you’ll be paying around $200 to $300 per tyre.

If you are after a budget brand, then the average price is $100 to $150 each.

What do I ask for?

After you’ve found a tyre shop to call, mention to them four things;

  • the make and model of the car including the year
  • The brand of the tyre currently on your car
  • The size(s) of the tyre
  • Your spending budget

What do the tyre sizes mean?

The numbers and letters on the side of the tyre are always in a group of three, i.e. 195/55R16 or 225/45R17, this is the size of the tyre.

But there is also a second set which look like, 91V or 100Y, this is the load and speed rating.

Don’t be too concerned by what they mean, all you really need to do is note them down, ready for when you are contacting the tyre shop.

Tip: Always check the numbers on one front and one rear tyre because some cars have wider tyres on the back.

What does the price of the tyre include?

In most cases, the price will always include the fitting and balancing of the tyre.

This includes removing the old tyre off the wheel and re-fitting the new tyre. New valves are normally also included in the price.

Wheel or steering alignments are normally not included in the price and are considered an extra, however it’s always common (and good) practice to have a wheel alignment carried out after having new tyres.

The typical price for a wheel alignment averages around $65 to $100 all up. Later model cars are normally on the higher side since suspension systems are becoming quite intricate.

Why is there such a difference between tyre prices?

You definitely pay more for quality and for the brand name, but for good reasons.

Tyre companies invest thousands of hours and millions of dollars in developing tyres, which can mean the difference in stopping either 1 to 5 meters shorter in distance than a cheaper tyre.

A quality tyre is also less likely to lose traction when driving around a curve in the wet for example.

The big names in tyres like, Continental, Pirelli, Michelin and Bridgestone cost more because they put in the extra effort to make a good, safe tyre.

Can I just replace two tyres?

You certainly can. In many cases only the front or the rear tyres will be replaced, and this is fine.

Tyres on the same axle usually wear at the same rate and need to be replaced at the same time, but the tyre wear can vary between the front and the back, and this is why sometimes tyres are replaced in pairs only.

Try to replace two tyres on the same axle, don’t replace one front and one rear tyre, this is not good practice.

Tip: Always put the new tyres to the front because they are the steering wheels. Also, most of the braking occurs on the front wheels.

How long does it take to replace my tyres, and can I wait?

A good tyre technician should be able to replace four tyres and carry out a wheel alignment in about 1.5 hours. Because of this relatively short time, many people either wait or go for a coffee down the road.

Do I need to make a booking or can I just roll up and wait?

Always best to book a time as most tyre shops cannot stock the myriad of different tyre sizes out there. In some cases they would need to order them in which can take around 3 to 5 hours.

Tip: Enquire and order new tyres before 10am, because if the tyre shop needs to order them in, then they’ll get the tyres on the same day ready for fitting in the afternoon.


Need to change your tyres? Call Eastern Tyre Centre on 03 9836 1000 or book on their website.


 

We are proud to announce the opening of our new business venture, Eastern Tyre Centre, right next door to BM Tech Canterbury. Eastern Tyre centre is a BestDrive Continental Tyre Dealership, providing tyres to all makes and models.

We chose Continental because they are the main tyre supplier for new BMW, Mercedes, Audi and VW vehicles. As a premium German tyre, Continental have constantly been voted best tyre in the world. They are fitted to 1 in 3 new cars in Europe as original equipment.

You would think that Continental, being a premium brand would be pricey but the good news is they are also reasonably priced and super competitive against the other brands, and of course being a BM Tech customer, you will benefit with even lower prices.

By investing in the best tyre changing equipment on the market, our customers can feel rest assured their car will receive the best of care.

We can also provide great brands such as, Michelin, Bridgestone, Pirelli, Dunlop, Falken and Viking, at great prices too. Off-Road and Four Wheel Drive vehicles will be offered the General Tire brand as well as other premium tyres.

Other services on offer will be tyre puncture repairs, wheel alignments, battery replacements and battery testing.

Our Tyre Shop will now make BM Tech a true One-Stop BMW and German car service centre. Once again providing our BMW community the best in service and quality.

We would love to show you our new tyre shop. Please pop in to our Continental Tyre Dealership, Eastern Tyre Centre anytime, we’d love to give you a tour.

For bookings and quotations, call 9836-1000 and speak to Damian, our manager and expert tyre technician.

Visit www.easterntyres.com.au for more information.

Special prices for all our BM Tech customers on Continental, General and Viking Tyres. Call 9836-1000 for a Quotation.

BestDrive Canterbury

Eastern Tyre Centre is a BestDrive Continental Tyre Dealership in Canterbury

BM Tech is excited to announce that we are now using new and innovative digital technology to record faults and run reports when servicing cars.

Streamlined service

Our new DVI system is being used throughout BM Tech to streamline the process when cars are brought to us for servicing. By replacing the paper job cards with tablets, everyone at BM Tech are able to see the work that needs attention. Every Technician and Service Advisor have their own tablet or iPad to use when recording information about the service.

Real-time and cloud-based

And our DVI system is multi-user and cloud based. This means that when a Technician is recording information on the tablet, everyone in the organisation has real-time access to the same report. This also reduces Technician downtime and thus increases efficiency. Clients will receive the report instantly and they are able to see the work required.  As they will be more informed, they can then  quickly provide approval for the work they would like completed,  with greater confidence, transparency and trust.

Transparency for our customers

The great thing about DVI is that it creates this transparency for the client by recording images of the reported items and gives them a better understanding of the faults, based on simple and easy to use symbols and images. Many clients who are contacted via the DVI system find that they have more control of the issues at hand and feel more comfortable knowing the report is as accurate as can be.

No “5 o’clock shock”

The DVI uses the traffic light system to classify the condition or status of the fault, i.e. if the box next to the item is Green then this is okay, if it’s marked Yellow, then this indicates that it requires attention but not critical, and if it’s marked red then it’s recommended that it be dealt with as soon as possible; it’s that simple.

Taking images is one of the best parts of the DVI and this is what most people give positive feedback for. They love the honesty which comes with showing images and in some cases, videos of the fault or issue. As they say, a picture paints a thousand words!

BM Tech has rolled out our new DVI system and we will be using it on most vehicles we service. Some work will not require us to use the DVI system, such as diagnostic work, so we will be contacting clients directly to discuss those outcomes.

If you have any questions or queries, please contact me on 0413 732 970 or email me at joe@bmtech.com.au.

Watch this video to see how the DVI process works:

Buying a second-hand car is a risk, there’s no question about that – even if it’s a prestige car.

We’ve put together this handy guide to help you minimise that risk! We want your new pre-owned car to give you sheer driving pleasure, not a long list of issues to fix.  

First things first – set your budget

Set yourself a budget based on what you can afford and then search for cars at the cheapest possible price with the lowest possible kilometres. Don’t forget to include ongoing costs in your budget such as fuel, maintenance, registration, insurance and interest on finance.

Check the history

The fewer the owners the better. You want a great service history with the original service book.

Look out for regular servicing because, as we know, a lot of modern cars have long service intervals, which in our opinion is not good for your car! So if you can get a car which has been serviced more often, or at least had regular in-between oil changes, that’s a great thing.

Also, it’s worth checking whether the car is stolen, has any outstanding loans or has a previous insurance write-off. You can check that on the VicRoads website here.

Ask the hard questions

Don’t be afraid to ask the seller for more details. Here are a few questions to start with:

  • How long have they owned the car?
  • Why are they selling it?
  • Has the vehicle ever been damaged?
  • Are there issues not immediately apparent in the photos?
  • Do they have the original service book?
  • Will it pass a roadworthy test?

Take it for a spin

  • Check for steering issues – turn the steering wheel from one lock to the other and look out for difficult turning, vibrations, looseness, excessive play and to see if the car travels in a straight line.
  • Turn the radio off and listen for any irregular noises or rough idle from the engine.
  • Drive to a steep hill and park the car to test the handbrake.
  • Drive on different road surfaces and at different speeds(including on a highway if you can), and check for anysuspension noises over bumps.
  • Check the transmission shifts up and down through the gears smoothly
  • If the car is a manual check that the clutch doesn’t slip and actuates smoothly.
  • Check the air-conditioning and heating – with Melbourne having four seasons in one day, you don’t want to be without either!

Know the value – get a Pre-Purchase Inspection

Don’t inherit someone else’s problem!

If you’re not an expert, it’s worth getting a pre-purchase inspection from an experienced mechanic.

Our own famous 250-point, eight-page checklist is the most comprehensive vehicle inspection you’ll find anywhere. What’s more, it’s specific to BMWs, Minis, Audis and VWs!

It covers absolutely everything on the car. No stone is left unturned. We’ve been doing it for 30 years and it’s somethingthat we do every day here at BM Tech.

We know the ins and outs of each model and can give you an idea of what issues might arise in the future, not just the ones that exist already.

For pre-purchase inspections, our 250 point check is a must.

Find out more about the BM Tech PPI here.

Negotiate price

There’s no harm in asking!

If you have a pre-purchase inspection report, use any faults to negotiate a lower price based on the cost of fixing these issues. If you don’t have the report, make a list of any faults you find during your test drive.

If there are no faults (that’s great!), you should still negotiate – best case scenario you pay less for a great car, and worst case, you pay the same as the asking price.

Get your paperwork in order

Obtain the original service history log book/paperwork and if the car is being sold with a roadworthy certificate, make sure you also have the original version (that is no more than 30 days old when the sale takes place) – don’t accept photocopies.

As the vehicle register maintained by VicRoads does not provide evidence of title, make sure you ask the seller for a receipt and keep this as proof of purchase and ownership for vehicle registration.

The receipt should be dated and include:

  • your name and address
  • the sellers name, address and signature, and
  • the vehicle’s details such as Vehicle Identification Number (VIN), registration number, make and model.

That’s it!

Happy car hunting! We’re here to help you with the purchase of your next pride and joy.

The beginning of a long friendship

When Joe Brogno, owner of BM Tech, was a young mechanic working at Grand Prix BMW in Hawthorn in 1985, a new employee Chris Caruso started and from his very first day as a first year apprentice, was assigned to Joe.

Chris went on to become a qualified Mechanic and a registered BMW Technician. In his early apprenticeship days, Chris would often work with Joe who taught him all his knowledge of the trade. 

BM Tech is born

Joe left the company and started BM Tech in 1987 from his father’s garage in Camberwell, and would often call on Chris to help him after hours to finish off large mechanical jobs. This continued when the BM Tech workshop opened in Box Hill in 1989.

As BM Tech continued to grow and become busier, Chris was being called in more and more to help, so in 1992 Chris was officially offered a full-time job. Joe is glad to say that Chris has been with him ever since; that’s over 30 years with BM Tech – pretty much since we started!

A long story short

Over the years, Chris developed many skills; from being a BMW Technician, he eventually was promoted to the roles of Leading Hand, Foreman, Quality Control Officer, Workshop Controller and finally, he is now the Workshop Manager at BM Tech Canterbury.

Chris’ biggest strength is his ability to manage and control teams of Technicians to ensure that the work gets done quickly, efficiently and most importantly, properly.

Chris is more than just an employee, he is a good friend and a great mentor to all the staff, and we are so glad that he continually chooses to work with all of us here at BM Tech.